Introduction

Welcome to Krunch’d It Recovery. Your privacy is very important to us, and we are dedicated to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us or visit our website at https://krunchditrecovery.co.uk

We comply with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable UK data protection laws. By using our Site or services, you agree to the terms outlined in this policy.

Who We Are

Krunch’d It Recovery operates the Site and provides vehicle recovery and transportation services. We are the data controller responsible for your personal data. If you have any questions regarding our data practices, please contact us at mkrecovery1@outlook.com 

Information We Collect We may collect the following types of personal data from you:

– Contact Information: Name, email address, phone number, and other contact details you provide.

– Service Information: Details about the services you request, including your vehicle details, location, and any other relevant information.

– Usage Data: Information about how you use our Site, such as IP address, browser type, pages viewed, and other usage statistics.

– Cookies: Data collected through cookies and similar technologies as described below.

How We Use Your Data

We use your personal data for the following purposes:

– Service Provision: To provide and manage the services you request from us, including vehicle recovery and roadside assistance.

– Communication: To respond to your inquiries, send service updates, and provide customer support.

– Marketing: With your consent, to send you promotional materials and offers related to our services.

– Site Improvement: To analyze Site usage and enhance its functionality and user experience.

– Legal Compliance: To comply with legal obligations and protect our legal rights.

Sharing Your Data

We may share your personal data in the following circumstances:

– Service Providers: With third-party service providers who assist us in delivering our services, such as towing companies and payment processors.

– Legal Requirements: When required by law, such as in response to a court order or other legal processes.

– Business Transfers: In the event of a business transaction, such as a merger, acquisition, or asset sale, your data may be transferred to the new owner.

Cookies and Similar Technologies

Our Site uses cookies to enhance your experience. Cookies are small text files stored on your device that collect information about your browsing activities.

Types of Cookies We Use:

– Necessary Cookies: Essential for the operation of our Site, enabling you to use its features.

– Analytics Cookies: Help us understand how visitors interact with our Site, allowing us to improve it.

– Advertising Cookies: Used to deliver relevant advertisements and track ad performance.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Site. For more details on managing cookies, visit https://www.allaboutcookies.org/manage-cookies/.

Your Rights

Under Data Protection Law, you have the following rights regarding your personal data:

– Access: Request access to the personal data we hold about you.
– Correction: Request correction of inaccurate or incomplete data.
– Deletion: Request deletion of your data in certain circumstances.
– Objection: Object to the processing of your data for marketing or based on our legitimate interests.
– Restriction: Request the restriction of processing under certain conditions.
– Portability: Request the transfer of your data to another service provider in a machine-readable format.

To exercise any of these rights, please contact us at mkrecovery1@outlook.com. We may require you to verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods may vary depending on the nature of the data and the purpose for which it is collected.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will make reasonable efforts to notify you of any significant updates. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Email: mkrecovery1@outlook.com